KM
Keamogetswe M
1 reviews | Active since Feb 2012
19 Aug 2021, 16:38
Invalid iems/old stock
I am very disappointed in the service I received today. I was unable to purchase two items that I found on the shelves/floor with barcodes and on sale because according to the manager who assisted me "Nelson", they were old stock since they had invalid codes when scanned at the till.
If such items are not to be sold why are they still displayed among other items???
Helpful (0)
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Replies (2)
Ackermans's replyOfficial
20 Aug 2021, 10:49Good day Keamogetswe,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply20 Aug 2021, 10:49
Official
Good day Keamogetswe,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
27 Aug 2021, 14:02Good day Keamogetswe,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply27 Aug 2021, 14:02
Official
Good day Keamogetswe,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service