PB
Princess B

1 reviews | Active since May 2019

21 May 2019, 21:40

Insurance claim

Ackermans in partner with hollard insurance are the worst among the worst. Some companies should just stick to what they know best. Firstly they captured my information wrong and now I lost my phone a month ago and even now they still have not solved my issue even after submitting all my paperwork after 2 days. Never ever never insure your phone with them.

0
Replies (2)
Ackermans
Ackermans's reply22 May 2019, 09:08
Official
Good day Princess,

We appreciate the time taken to notify us of your dissatisfaction. 
 
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 
  Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply28 May 2019, 16:16
Official
Good day Princess, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
 Kind regards, Ackermans Customer Service 

Best regards,