NP
Nellie P

1 reviews | Active since Dec 2016

23 Feb 2018, 12:14

INSULTED BY A CONSULTANT

I was insulted by a consultant on 23/02/2018 at 12:11 PM when I advised him to speak English as it's a business language. I advised that i do not speak Xhosa, he concluded by saying I quote '' Mam you have attitude'' I would like to know was I wrong to request a language I understand?

0
Replies (2)
Ackermans
Ackermans's reply23 Feb 2018, 12:20
Official

Good day Nellie,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply26 Feb 2018, 11:44
Official

Good day Nellie,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service