AG
Avania G

1 reviews | Active since Mar 2015

03 Mar 2015, 18:40

Instore negligence

In June 2014 I Was injured when a ladder at the store fell and injured my head.I was informed by management that my medical costs will be covered and I will be compensated with my purchase which totalled over a R1000 even after being injured.I was given a R250 gift voucher THATS IT ...My medical bills accumalated to a R1000 ...still no response...Must I now sue?

0
Replies (1)
Ackermans
Ackermans's reply04 Mar 2015, 09:00
Official
Hello Avania G,

We appreciate the time taken to notify us of your dissatisfaction.

We sincerely apologise for the service failure you have experienced and will ensure that your query is escalated to the Divisional Sales Manager for investigation.

Kind regards,
Ackermans Customer Service

Best regards,