Inconvenience Pos Transaction

On Saturday I went shopping at Ackermans in Eastgate. <br> Purchased items and the teller swiped my card which was declined. I requested that they try again as I know for sure I had sufficient fund in my account. I used my husbands card and it went through. When I got home I was notified that the funds was collected and I queried this. I was informed that they would reverse the money into my account today and nothing to date. Now I am being told that I need to go to the bank to reverse the funds and it is not my fault. I am really unhappy about this as it is a huge inconvenience.<br> I need a way forward urgently as I do not have time to go to a bank to sort out their mistake.<br>