*********** STAFF - VANGATE MALL

<p>I bought a vodaphone Smart6 on Friday 22nd July. The phone was advertised with R300 free airtime. At the point of sale, we enquired as to when the airtime will be loaded and the cashier advised that as soon as the sim registers then the airtime will automatically come through. When the sms was received to say that the number is registered no airtime came through. I waited until saturday and called into the branch and was told that it takes up to 24 hours. On Sunday late afternoon still no airtime! I then went to the same branch and queried this. At this point i recieved a whole lot of different information as i am sure they could see how aggitated i was. One told me 7 days, another said within a month, another told me that it is not airtime but data....At this point a manager comes and gives me a totally different story. She advises that it takes 48 hours and gave me some lame excuse about "maybe because of the weekend it takes a while" She then takes down the IMEI number of the phone along with my name and contact number and promises to call me with feedback the next day (Monday 25th July)....still waiting on that call. I am utterly APPALLED by the incompetance of these people from cashiers all the way up to management. They are totally clueless and extremely unprofessional. Until today 29th July i have not received any airtime or call and of course now the buyers remorse period have passed. I am so ****ed off!!!! Will not advise anyone to buy cell phones there, especially not if it comes with a so called promotion. They mislead clients by promising stuff that they clearly do not deliver. Disgusted Much!!!!!!</p>