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ferouz D

1 reviews | Active since Dec 2014

05 Jul 2016, 07:58

*********** staff at Grand Parade Cape Town

<p>Went to Ackermans on Saturday and waited for 1 hour for service. So upset and mad at the way staff was watching me and Im waiting for someone to really assist me.</p>

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Replies (3)
Ackermans
Ackermans's reply05 Jul 2016, 08:15
Official

Good day Ferouz,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

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ferouz D's update05 Jul 2016, 08:20
Reviewer Update

you can contact me directly on ********** 813

Ackermans
Ackermans's reply12 Jul 2016, 06:13
Official

Good day Ferouz,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service