*********** Staff and Horrible Service
<p>I have been trying to open a new account for the past 3 weeks and today still nothing,</p> <p> </p> <p>Everytime im the one who has to make phone calls and follow up on the status of application, A quotation was done and they requested more documents which i submitted, i was suprised today when i make follow up and i was told that my application is still pending and incomplete.</p> <p> </p> <p>I have been the cash customer of this shop for years and i cannot believe the service im receiving now,</p> <p> </p> <p>Why does it have to be so horribly difficult to open a new account,</p> <p> </p> <p>I am really appauled!!!</p>
Good day Marry,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Marry,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Thank you very much for your prompt response, now im a happy customer:)
Thank you very much for your prompt response, now im a happy customer:)
Good day Marry,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Good day Marry,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service