1 reviews | Active since Jul 2017
*********** and horrible process of opening an account
Dear Ackermans, Please can you advise on my account status, it has been approved I sent through my Id copy and Bank statement several times when I put this complaint on the 30.07.2018 and received a call from Shenice confirming that it has been escalated to management, and my documents that I sent through was fine and in 24 Hours I would get feedback it has now been more that 24 hours and I call the Ackermans call center and the agents do not have a clue, she advised me now that my account is pending documents What is wrong with this company why is it so hard to do an account application and the agents are so imcompetent
Good day Trissan,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Good day Trissan,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service