Incompetence

<p>On the 8th of August I made a payment via eft to pay my ackermans account. The payment was for the full outstanding balance so I can close the account. Now I don't understand why am I receiving emails and phones calls advising me of an overdue amount on my account whereas I paid the account. Whoever is in the accounts department that is lazy to do their jobs and reconcile the books please make it a point that my so called overdue amount gets to be paid by you because I have done my part. You people are just getting paid for doing absolutely nothing. This is very irritating!!!!!!!</p>