BD
Bibi D

1 reviews | Active since Nov 2015

19 Nov 2015, 10:31

Incessant calls and sms's

I am extremely frustrated and appalled at Ackermans for employing *********** people at their call centres.<br> I have been harassed since May 2015 with sms's and calls from ***.<br> <br> I have received numerous calls, missed calls (up to 5 a day) and SMS's from Ackerman relating to the account of Mr Tshililo Madaja. I have repeatedly stated that I AM NOT MR MADAJA and DO NOT have an account at Ackermans. I have also pleaded multiple times to have my number removed from the system but *********** staff refuse to listen.<br> <br> This is an appeal once more to Ackermans to have their call centre to STOP CALLING & SMSING me.<br> <br> I anticipate a response and a course of action.<br> <br> Thanking you in advance.

0
Replies (1)
Ackermans
Ackermans's reply19 Nov 2015, 16:56
Official
Hello Lady Ayesha,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,
Ackermans Customer Service