1 reviews | Active since Oct 2016

28 Jan 2020, 12:49

I'M SO DISSAPOINTED

I bought a phone from Ackermans on the 24/11/2019 and was so excited as i used my last cent, to my horror the phone had technical issues and I could not use it. It was impossible to use keypad when trying to type message I was so miserable. I took phone back to Ackermans Westgate where I bought it on the 12/01/2020 as i'm typing I dont have a phone and I AM LOOKING FOR EMPLOYMENT, I asked them to give me loan phone but they refused. I would appreciate if this can be attended to ASAP

0
Replies (2)
Ackermans
Ackermans's reply28 Jan 2020, 13:15
Official
Good day Inno,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply07 Feb 2020, 16:11
Official
 Good day Inno, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service