HA
Hazel A
1 reviews | Active since Jan 2010
23 Aug 2018, 20:24
Ignoring CPA
Since you have chosen to ignore all other attempts to get a response. I'll copy and paste my various messages to you. Good day. In June I purchased a cellphone for my dad from your Randridge Branch. It no longer charges. I have lost the til slip. However the consumer protection act allows me to return the goods within 6 months and get a full refund provided I can prove purchase. I have a bank statement and according to the consumer protection act this is satisfactory proof. Please call your store and advise them that I will be returning the phone and excercising my right at a consumer under the consumer protection act to get a refund
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
24 Aug 2018, 08:18Good day Hazel,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply24 Aug 2018, 08:18
Official
Good day Hazel,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
HA
Hazel A's updateReviewer Update
28 Aug 2018, 08:29You have not resolved this, please don't send me a generic message.
HA
Hazel A's update28 Aug 2018, 08:29
Reviewer Update
You have not resolved this, please don't send me a generic message.
Ackermans's replyOfficial
04 Sept 2018, 10:28Good day Hazel,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply04 Sept 2018, 10:28
Official
Good day Hazel,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,