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cherroldene E

1 reviews | Active since Sept 2017

11 Feb 2020, 14:49

IF YOU DONT WANT A WORK DONT!!!!

THERE PLAIN AND SIMPLE DONT WANT TO HELP!!!! AFTER CALLING AND DRIVING TO ALL STORES IN BENONI BOKSBURG AND BRAKPAN LOOKING FOR WONDERWOMAN GIRLS DRESS, NOT ONE STORE EXPECT EAST RAND MALL WAS WILLING TO TRY HELP, REST OF THE STORES LITERALLY ACT LIKE I DONT KNOW WHAT IM TALKING ABOUT AFTER LITERALLY GETTING DRESS FROM THE SHELF AND ASKING TO CHECK FOR CORRECT STOCK I GET TOLD I SHOULD CALL THE DIFFERENT STORES OR DRIVE THERE, SO I CALLED CUSTOMER CENTER WHO FOUND STOCK IN SPRINGS SO I ASK THAT DRESS GET DELIVERY TO NORTHMEAD BENONI 4 WEEEKS LATER AND DAILY CALLS NOTHING BEEN DONE, NOR HAS THE AREA MANGER BOTHER TO ANSWER MY CALL NOR MESSAGES!!! I HAVE TO KEEP CALLING AND FOLLLOWING UP WHAT HAPPENING AND NOTHING GETS DONE SO TELL ME EHAT GOING TO HAPPEN IF I DRIVE THERE AND NO STOCK COX IF I CALL THEM I GET ISH I DNO..

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Replies (1)
Ackermans
Ackermans's reply11 Feb 2020, 15:34
Official
Good day Cherroldene,

We sincerely apologise for the service failure you have experienced. 

Please give us the opportunity to resolve the matter. We will contact you soon. 

Kind regards, Ackermans Customer Service