VF
Vangie F

1 reviews | Active since Apr 2011

22 Jun 2016, 07:23

I will close my Account with Ackermans and NEVER buy from them again!

<p>Sadly, my last review was NEVER resolved.</p> <p>Simply asked for some kind of proof of what was bought at the stores, in October 2015. </p> <p>Somehow, as pathetic as Ackermans is --- they cannot! How is this possible?</p> <p>Surely, a computer system will hold this information.</p> <p>I have been paying all this time --- not knowing for what. Simply paying and not even a statement been sent to me!</p> <p>So when I asked for a re-con I see an amount of over R800 on day in October 2015.</p> <p>I cannot recall buying for this amount, I could have well bought, but simply don’t remember.</p> <p>I usually buy for under R200 on my account – and mostly cash!</p> <p>In a country ridden with *****… all I asked for is proof but no one could help!</p> <p>Pathetic!!! But constant harassing sms’, e-mails and calls are annoying!</p> <p>Thanks to you, I will NEVER set foot in your stores again, and when Ackermans comes up in a conversation again I will ensure I inform everyone how I feel.</p> <p>Sadly, I will be forced to make the payments, as threads of bad credit rating are a constant from YOUR PEOPLE, once final payment is made --- I will close my account and I will never set foot in your stores again!</p>

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Replies (1)
Ackermans
Ackermans's reply22 Jun 2016, 08:23
Official

Good day Vangie,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service