TK
Thobekile K
1 reviews | Active since Jan 2020
17 Sept 2023, 15:15
I was shopping at Ackermans Woman Tubatse Crossing, found a dress I like, I preceeded to the counter to pay, stood there for a good few minutes waiting for someone to attend to me, nobody came, meanwhile the staff were busy on the floor chatting to each
I was shopping at Ackermans Woman Tubatse Crossing, found a dress I like, I preceeded to the counter to pay, stood there for a good few minutes waiting for someone to attend to me, nobody came, meanwhile the staff were busy on the floor chatting to each other, and I know they saw me standing there waiting, nobody came. Until I left my dress on the counter and walked out. Was so disappointed in the non-service, let alone that I didn't have an outfit I wanted for the weekend 😪
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Replies (1)Ackermans's replyOfficial
18 Sept 2023, 09:11Hi Thobekile,
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply18 Sept 2023, 09:11
Official
Hi Thobekile,
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
