nM
nomzamo M

1 reviews | Active since Oct 2017

24 Aug 2019, 16:09

I was ****med

Ackerman’s money transfer is the worse, And my sister did a transfer and tried to withdraw it at absa , and it’s said transaction failed but we didn’t get the money yet at Ackerman’s said it was withdraw please I need this to be sorted immediately

0
Replies (9)
Ackermans
Ackermans's reply26 Aug 2019, 08:20
Official
Good day Nomzamo,

 We appreciate the time taken to notify us of your dissatisfaction. 

 Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 
 Kind regards, Ackermans Customer Service 
nM
nomzamo M's update27 Aug 2019, 09:15
Reviewer Update
Still no assistance
nM
nomzamo M's update27 Aug 2019, 10:30
Reviewer Update
Still No assistance, this is heartbreaking because my mom was supposed to go to the hospital, now we are on hold this is really unfair
nM
nomzamo M's update27 Aug 2019, 10:33
Reviewer Update
Can you atleast send me the direct person to contact because there is no one contacting me
nM
nomzamo M's update27 Aug 2019, 16:42
Reviewer Update
Still no assistance
Ackermans
Ackermans's reply28 Aug 2019, 08:36
Official
Good day Nomzamo,

We can confirm that the relevant department contacted you yesterday.

Kind regards, Ackermans Customer Service 
nM
nomzamo M's update28 Aug 2019, 10:19
Reviewer Update
She never get back to me as the matter was not solved, please stop being heartless, she told me she was going to escalate the matter Absa but she never get back to me, you people don’t understand hurting this is! And you just don’t care
nM
nomzamo M's update29 Aug 2019, 12:21
Reviewer Update
Still no assistance
nM
nomzamo M's update30 Aug 2019, 14:44
Reviewer Update
still no assistance