1 reviews | Active since Mar 2017

10 Jul 2017, 09:24

I want to close my account

<p>This is the worst company i have ever dealt with. I paid my account up. Why cant you just close the account.</p> <p> </p> <p>I must call around to a call centre with no customer service and i can never get through to the closure department. Please just close my account i dont want a call.</p> <p> </p>

0
Replies (4)
Ackermans
Ackermans's reply10 Jul 2017, 09:41
Official

Good day Kevian,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply10 Jul 2017, 10:35
Official

Good day Kevian,

We require your email address in order for us to send you a closure letter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply10 Jul 2017, 11:13
Official

Good day Kevian,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

's update10 Jul 2017, 11:23
Reviewer Update

Thank you