PB
Phindiwe B

1 reviews | Active since Dec 2017

28 Dec 2017, 15:33

I bought a phone and it had a problem then i returned it within the 7 days of purchase which was on the 28-09-2017 and till today I havent recieved the phone.

Their staff and manager have bad attitude and they dont have a good way to speak with customers. I have spent most of my time visiting them

0
Replies (2)
Ackermans
Ackermans's reply28 Dec 2017, 16:03
Official

Good day Phindiwe,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply02 Jan 2018, 11:33
Official

Good day Phindiwe,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service