I bought a Hurricane Volt cellphone from Ackermans at Pinecrest Shopping it was February 28 2017 and 2 months down the line the phone was over heating and it was taking ages for the battery to get full so confidently took the phone to the shop.

As the lady who sold the phone to me she told me that my phone have 2 year guarantee and surprisingly when i took it to the shop, here come a problems now they told me since my phone have a tiny crack on screen the technician will charge me ,bare in mind i was not told about that when i was buying the phone.So now again i called the helpless head office to lay a complain i spoke to a guy by a name of Jumain it was 25 November 2017 up until today i never had any feed back from them.