LS
Lance S
1 reviews | Active since Jun 2016
20 Jun 2016, 16:39
Hypocrites
<p>Right so on a Friday my girlfriend wants to buy a phone. We see a nice one.. And buy it. Obviously the ackermans not knowing the network does not have Internet settings.. Tried all settings for mobile data and nothing. So we go back to the store the following day, and they say "we don't do refunds or exchanges" when on the back of the receipt of says "if there is a problem or fault we will gladly exchange the product" talk about hypocritical </p>
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Ackermans's replyOfficial
21 Jun 2016, 06:01Good day Lance,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with your contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply21 Jun 2016, 06:01
Official
Good day Lance,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with your contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,