1 reviews | Active since Nov 2016
Humiliated and dissapointed
<p>On 17/11/2016 at about 14:00,I visited the Ackermans Vangate store just to check if a lay-bye that i made a few months back had been cancelled and whether I would be able to get my deposit back or whether it was non-refundable. The sales assistant was extremly rude and I felt quite humiliated and appalled at the manner in which she spoke to me. The level of customer service is quite astonishing to say the least. Please train your staff better as this is niot the first bad experience we've had at ackermans vangate. Absolutly ****ed off!</p>
Good day Aluwyia,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Aluwyia,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Aluwyia,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Aluwyia,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service