Horrible service and Diepkloof Ackermans

On the 02/05/2025 I visited ackermans Diepkloof square with my sister as she wanted to shop there and decided to buy data… I had a trolley and I was eating ice cream as the security lady said I’m not welcome in the store with ice cream,I then asked that if I’m being chased away and the store would rather lose a sale over ice cream she responded yes and I requested to see the manager of which a guy by the name Mzamo Myando came to assist and told us to leave and they can’t help us, I asked who their regional manager is and he refused to tell me and told me in vernac that “ngingam’ phapheli”

Is this how we really treat customers ??? Why are all ackermans Stores not speaking the same language in terms of policies ??? What’s different with ackermans mall of the south and Diepkloof square ??

What happened to valuing customers ?? At the end of the day the same money I bring to the store pays up that managers salary indirectly, there’s no good customer service in your stores and you don’t have good customer orientation… please take. Your staff for proper training, you guys would lose a customer cause of him… I want to close my account and never shop there again if rather stick to woolies as their service it’s always top notch and they value us as customers