Horrible Service and communication!

<p>I recently decided to open an Ackermans account for my daughter. I provided them with the necessary documents, that being the 3 payslips and identification document. I filled out my application form and it was "sent" through. I left the Ackermans store in Witfield and was told that within 48 hours they would contact me. It was a 7 days and I was yet to hear anything from them. Today I had to call customer service myself after waiting for who knows how long for my call to be attended too. The lady who eventually answered my call was very quick to tell me my application has been declined. When having asked her if they had recieved my application her response was " it does not matter if your application was received or not, you have been declined". This alone showed me that the staff does not listen to any of our queries really. I simply asked her if they had recieved it because it had been 7 days and still no response from them. She did state that the reason why my application was declined was because I had no credit. And to apply again in 6 months. No reason was given as to why I was not notified only the classic "I don't know." I completely understand that credit backgrounds has to be done for the safety of businesses. But how will someone as young as myself ( with a permanent job & fixed salary) ever be credit worthy if opportunities are taken from us?? And nobody is willing to approve our applications? If one has accounts proving your credit worthiness it's also regarded a risk for not paying. So how exactly will one ever succeed.Really disappointed in the manner in which this was handled. Not being declined but the mere fact that I had to follow up 7 days later? And I did this because it was to me an opportunity to get a credit name and also be a bennefit to my daughter. </p>