Horrible Service
<p>Yesterday bought a phone@Ackerman Bayside. This morning returned the phone because the person I bought for does not like the name brand. I'm so shocked because they refused to refund me because there's no technical problem with the phone according to them. I asked Busi the manager because she's the one whose refusing to do so since I showed her the receipt that there's nothing written to say no refunds. She went to call the regional manager and she came back to say she's not responding she called her three times. I'm left with no option to leave my no she will get back to me. I'm so dissapointed because I told her im not going home with the phone i left the phone in the store. I was in the shop for more than an hour till now they did not contact me .I'm at home without mumy money and phone. </p>
Good day Zukiswa,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Zukiswa,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Zukiswa,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Zukiswa,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Hello
Thank u very much for your response. I got a call from Ackermans and my problem was resolved. Much appreciated.
Hello
Thank u very much for your response. I got a call from Ackermans and my problem was resolved. Much appreciated.
