horrible service

<p>Last thursday I tried to pay my account at Ackermans in Katlehong the cashier told me it declined I went to the</p> <p>ATM to withdrew and came back and made a payment. The amount I was trying to pay was R3000 . The next day I noticed that the R3000 was no longer in my account. On friday the 28th I went back to the Ackermans branch and they told me the amount was reversed and they send me to the bank to get a statement I did that and they saw it was not there. But the store manager insisted that this matter was no longer their problem. Ackermans has since the 28th October send me from pillar to post. I have contacted their call centre for assistance i was made to hold on the line and no one called me back with any feedback. Today is the 1st of November and I still dont have my money Im just watching as my debit orders are bouncing from my account. I cannot wait to finish paying this account and close it. Now Im here with no money while Ackermans is holding my money for no reason whats so ever. I was supposed to pay only R450 on my account.</p>