Horrible Service

good day <br> <br> earlier today i went to go exchange pants that i had purchased. 1st i was told to pay the difference of R45.00 which i didn't understand why as i was exchanging same price pants. Pam decided too give me attitude and talk to me as if shes talking to her friend. She didn't understand what i was doing there and was too proud to ask me what i want. next thing when she makes a mistake on something i didn't ask for she shouts at me. I than explained again what i was doing there with pants only to find out that she was in the wrong and I asked her to apologies and she point refused to apologize, even the cashier next to her apologized on her behalf. She than left me standing at the till with no word on whether shes coming back or not.....eventually the cashier next to her helped me out with just a simple exchange of clothing which took her less than 5 minutes only.<br> <br> I'm truly disgusted by the way this transaction took place, and whats worse is that the supervisor Bronwyne was standing next to her as this cashier spoke to me in that horrible manner. Is this the kind of thing Ackermans teaches its staff when they go on training????? <br> <br> Highly disappointed really.