EM
Evelyn M
1 reviews | Active since Aug 2014
01 Jul 2019, 11:44
Horrible Service
There is no staff of the floor. All 3 members are on the tills, and when one needs help for reaching high hanged clothes, they ask you to use the stick... They say 2 floor staff went out for lunch and it was not even 11:30 yet. What an early lunch. Horrible. The queue was so short, it didn't even require 3 staff at the tills,
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
01 Jul 2019, 11:53Good day Evelyn,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply01 Jul 2019, 11:53
Official
Good day Evelyn,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
04 Jul 2019, 16:38 Good day Evelyn,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply04 Jul 2019, 16:38
Official
Good day Evelyn,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,