1 reviews | Active since Oct 2016

02 Jun 2018, 12:34

Horrible Service

I am so disappointed with the service I got at Ackermans Emala Mall Witbank. I got there at 11:05, stayed on the que for an hour. Paid for lay by at 12:05:05, then after they told us to wait at fitting room for 32min to be assisted. I am eight months pregnant, I stand for this hours. Really not happy with their process of doing things. I prefer to shop at Highveld than this poor service place.

0
Replies (2)
Ackermans
Ackermans's reply04 Jun 2018, 09:47
Official

Good day Fortunate,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply06 Jun 2018, 10:03
Official

Good day Fortunate,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,