AM
Angela M

1 reviews | Active since Dec 2019

04 Apr 2021, 19:03

Horrible experience

I have an account with Ackerman's & I payed it up. But every month I keep getting sms saying that I must pay certain amount.so yesterday I decided to check at the store. I was told that I have insurance and what so many other thing connected to my account which I have not agreed on. I was shocked and was told that I cant close the account. I have been paying for insurance that I haven't signed up for

0
Replies (2)
Ackermans
Ackermans's reply06 Apr 2021, 08:30
Official
Good day Angela,
 We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply19 Apr 2021, 13:56
Official
 Good day Angela, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service