Horrible customer service
<p>I Cannot believ how badly i was treated this morning at an Ackermans store in durban weat street.to the point that even now i get so angry wen i think about it. How can a manager at one store deny me to do an exchange just bcoz there is no tag and then i go to a different branch i am able to do the exchange without a hassle. And the worst thing is the way i was spoken to. I have never experienced such disrespect from someone who is supposed to be proffessional n let alone old enuf to be mataured and civilised. Ackermans is a good company but ia let down by people who lack respect and competence. She even refused to give me her name and all her staff had no tame tags.</p>
Good day Thulile ,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Thulile ,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Thulile,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Thulile,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Thank you. The issue has now been resolved and thank you for taking the tine to hear me out.
Thank you. The issue has now been resolved and thank you for taking the tine to hear me out.
