Horrible Client onboarding experience

<p>Good Day,</p> <p> </p> <p>I have tried multiple times to apply for a store account both via online application and also via in-store application, and I must say I’m very disappointed at the way the whole application process was handled. As someone who works in IT, I must say that your online systems are very amateurish. Tencity/Ackermans does not have online systems, they have an online presence.</p> <p> </p> <p>I have such a good credit record that I was able to buy a house and car recently. I need a R 2000.00 max account so that my 10 month old son can have clothes. The mother of my child and I live far apart, ****m to be exact, and I was hoping to use the ackermans account as a way of recording and funding for my child’s clothing needs without having to give the mother the cash directly or driving ****m every month just to go buy my son clothes.</p> <p> </p> <p>You can make this a cash account whereupon I pay money into the account before she can transact on it. I know that such an account would be something that I can easily afford, but your client boarding systems and procedures leave a lot to be desired.</p>