Horrible chat service

Horrible experience with ackermans tenacity agent Nompumej on the whatsapp chat platform. She is clearly not up to speed on how to do a customer service job. I went to the ackermans store, go online and apply, online said contact tenacity, when I call a recording says that we must save the number and chat to a agent, when I chatted to the person, she was so rude. Don't ever open a account with people like this.