MM
Mahlatse M

1 reviews | Active since Jul 2011

28 Nov 2017, 10:04

Horrible Behaviour

How can Ackermans hire these kind of people? I caught their branch manager (Jennifer - Dwarsloop Mall) pinching my daughter's ear on Saturday just because she touched a dress she liked and wanted me to buy for her. I went there to shop not for Jennifer to abuse my child!

0
Replies (4)
Ackermans
Ackermans's reply28 Nov 2017, 10:33
Official

Good day Mahlatse,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

MM
Mahlatse M's update28 Nov 2017, 10:59
Reviewer Update
My contact number is ***
MM
Mahlatse M's update04 Dec 2017, 12:01
Reviewer Update
Thank you for taking your time in resolving this. Much appreciated.
Ackermans
Ackermans's reply05 Dec 2017, 10:47
Official

Good day Mahlatse,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,