WM
Walter M
1 reviews | Active since Feb 2021
23 Feb 2021, 09:56
Hey guys my name is Walter from Katlehong I did buy a phone at Ackermans sontonga only to find out the phone had a speaker problem, I took it back to the store and they told me they will book the phone so that it could go to repair after few weeks Ackerma
Hey guys my name is Walter from Katlehong I did buy a phone at Ackermans sontonga only to find out the phone had a speaker problem, I took it back to the store and they told me they will book the phone so that it could go to repair after few weeks Ackermans called me to collect the phone only to find out the phone was not fixed and we booked it again after some few weeks Ackermans called me again to collect the phone and it had a problem still then I decided to leave the phone on the store reason been I can't hold on to a phone that was not working while I paid for it
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Replies (2)0
Replies (2)Ackermans's replyOfficial
23 Feb 2021, 12:24Good day Walter,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply23 Feb 2021, 12:24
Official
Good day Walter,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
16 Mar 2021, 13:13Good day Walter,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply16 Mar 2021, 13:13
Official
Good day Walter,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
