CR
Candice R

1 reviews | Active since Aug 2020

28 Jul 2023, 06:57

Harrassment of paying customers.

I have an account with Ackermans that I pay religiously on the agreed date upon with Ackermans, however I get constant emails / smses / and phone calls, even once I have paid my account threatening with legal action due to non payment. I have called in and spoken to numerous people, emailed various people, including the person who keeps sending the emails from the collections department. At this stage, i am at the point where I do not want to pay this account and will wait for you to hand me over so I can show your attorneys just how you treat your clients who have agreed to your payment terms. Absolutely disgusting treatment.

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Replies (1)
Ackermans
Ackermans's reply28 Jul 2023, 09:46
Official
Hi Candice,

Thank you bringing this matter to our attention. We apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you feedback.

The Ackermans Team