Harassment from call centre

Item: Ackermans
Rating: 1
Author: Katlego P

Got a call from someone asking me if I want to open an Ackerman's account. I said no several times to which she kept responding "why". And when I asked her to remove me from their records she just hung up. Are you aware that it is the law to remove someone from your records upon request??

Helpful (0)

Replies (2)

Ackermans's replyOfficial

14 Mar 2019, 12:25

Good day Katlego,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply14 Mar 2019, 12:25

Official

Best regards,

Ackermans's replyOfficial

25 Mar 2019, 15:33

Hi Katlego,

To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply25 Mar 2019, 15:33

Official

Hi Katlego,

To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service

Best regards,