Harassment

I was called 7 times claiming that I did not pay my account for December 2021. When I told the lady that I paid in December via EFT she gave me an attitude and asked what date was the payment, when I said I don't remember the date she hanged up the phone on my ears.

She didn't even take the time to go and check if the payment was received or not. Until today 10 days later I'm still getting messages that I haven't paid. Ackermans staff must start doing their work and stop harassing me please. The least she could have done was ask me for proof of payment. I'm very disappointed on how Ackermans staff treats their customers.