ML
Moipone L

1 reviews | Active since Jul 2021

08 Mar 2022, 09:16

Harassment and abuse from Ackermans is beyond

My account with Ackermann was paid up and closed last year through Strauss Daily it was even update on Experian by Tenacity after I complained through this Hello Peter platform..I thought I'm done with Ackermans Today I received a very threatening and Harrasing message from VVM I dont know this company i called them they said they received my Ackermans account yesterday im being handed over to them they said my account was last paid in 2019

The abuse from Ackermans is way beyond..I regret the day I opened the account with Ackerman even after the account has been paid up and closed Im getting abuse on behalf of Ackermans

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Replies (2)
Ackermans
Ackermans's reply08 Mar 2022, 14:16
Official
Good day Moipone, 

We sincerely apologise for the service failure you have experienced. 

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply16 Mar 2022, 14:32
Official
Good day Moipone,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, 
Ackermans Customer Service