1 reviews | Active since Sept 2015
Harassment!!!!
I do not know if this calls came from Ackermans themselves or an outsourced company, but it seems harassment is the order of the day. In the last few days I had about 5 calls from nameless callers looking for a customer of theirs. From the start I told them this person does not live here and as I am personally not a customer of Ackermans, please stop calling me. This morning I received a call again and I requested to speak to a manager. I was put in touch with Nomvoso who promised to take me of their list. (don't know what list). Not 2 hours later I received another call. When I asked if the caller was from Ackermans(I am fami**** with the number by now) the answer was affirmative. However when asked her name she dropped the call. Generally I am tolerant and understanding, because I worked in call centres, but this blatant harassment and disregard for my privacy and the other persons privacy is beyond me. It seems Financial Services are still allowed to harass people. One last thing Ackermans. If you employ people in your call centres, especially in Cape Town, make sure the can speak proper English. Half the conversations I could not understand.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
