1 reviews | Active since Oct 2012

13 Jul 2017, 07:57

Harassment

<p>I have once praised Ackermans for their good service and understanding but of late I retract that statement. </p> <p>I was retrenched in December 2015, since then I have had only one brief job which did not work out but I had kept up payments with Ackermans non the less. In this year I have paid as I could since I do small handyman work to make ends meet. So as I have cash I pay my account but due to winter work is very little. I have asked for patience and to review my past history of account as I may not pay for month or two and then merely settle entire account like I may do now in August with spouses bonus. </p> <p>But why I message is for the four calls a day, sms and email threats of hand over and credit review threats.</p> <p>Why can we not have some understanding. And patience. My past record shows I am good wwith my account and for this very reason I paid my Mr Price up in full a and cancelled accounts. I have never bought from them in over year now!.</p> <p>So when Ackermans gets this review please don't call, I have blocked all your numbers and private calls.</p> <p>Send me a sms or email response.</p>

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Replies (2)
Ackermans
Ackermans's reply13 Jul 2017, 08:27
Official

Good day Sean,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply17 Jul 2017, 13:27
Official

Good day Sean,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,