BM
Bongani M
1 reviews | Active since Oct 2018
21 Dec 2021, 14:37
Harassed by Ackermans of which I never signed up for!!!
All of a sudden I am being harassed by Ackermans of which I never signed up for an account with. I had an account with John Craig which was paid up, I was only paying for a funeral/retrenchment policy called uLondolozi, which is about R45. With little notification Tenacity which John Craig was under told us that we are now have moved to Ackermans and that they no longer have a relationship with John Craig my account is now with Ackermans. Suddenly Ackermans calls and say I am owing them. Please stop!!! I will report this with the consumer council as it is harassment and I want nothing to do with Ackermans.
Helpful (0)
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Replies (3)
Ackermans's replyOfficial
22 Dec 2021, 14:21Good day Bongani,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply22 Dec 2021, 14:21
Official
Good day Bongani,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
22 Dec 2021, 14:42Good day Bongani,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply22 Dec 2021, 14:42
Official
Good day Bongani,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
BM
Bongani M's updateReviewer Update
23 Dec 2021, 08:40Thank you for the call. I hope there will be no other issues going forward.
BM
Bongani M's update23 Dec 2021, 08:40
Reviewer Update
Thank you for the call. I hope there will be no other issues going forward.