HAD ENOUGH

I have had it with Ackermans its more then a month that I am struggling to get my refund I have made a payment on the 4th of April 2023 via my internet banking accidently paying R6000 instead of R600 I have sent all the documents they requested today I make another 7 calls they did not receive no emails from me but I have 12 emails back from their customer services the consultants are very unhelpful you cant even speak to a manager of a team leader they are never available or they just don't care today I spoke to 7 consultants then I am told to hold on then the call just drop I only took the last 2 ladies names I spoke to Asemahle just told me she cant help me and drop the phone saying bye LeeJAne promise to call the team leader until now I just have to call every time and no one calls back