CW
Carmen W

1 reviews | Active since Jun 2015

07 Apr 2021, 13:54

Great customer service

For the past week, my sister and I have been looking for a jacket that I saw in one of the Ackermans branches. Unfortunately the item was sold out in the Vaal area. My mum contacted the Kempton Square branch and was assisted by John. Not only did the branch have the size I was looking for, but John offered to personally take the item to the branch in Lambton, which is close to my mum. Thank you John, for going above and beyond, your team is really lucky to have you onboard.

0
Replies (1)
Ackermans
Ackermans's reply07 Apr 2021, 15:13
Official
Good day Carmen,

Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager. 

Kind regards, Ackermans Customer Service