1 reviews | Active since Mar 2017
Giving bad service to customers at Xmas time
Made a payment at ackermans Zevenwacht Mall on my account. Then the cashier does not ask me if there is any more items i would like. This means she has to swipe twice. This causes the system to then ask for authorisation so the waiting game starts.....30 min and counting.... they call their Stupid headoffice who cannot assist because they say i must wait until tomorrow....what the bladdy hell....who trained this people.....payments are suppose to reflect immediately....Stupid system.
Good day Samantha,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards
Ackermans customer service
Good day Samantha,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards
Ackermans customer service
Good day Samantha,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards
Ackermans customer service
Good day Samantha,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards
Ackermans customer service