GM
Gift M

1 reviews | Active since Jun 2021

25 Jun 2021, 13:06

Gift card

I bought gift card at soshanguve crossing ackermans store of R600 and gave it to someone when she went to purchase it at another ackermans store they told her that gift card has R42. I went to soshanguve ackermans to check what is wrong they said maybe someone used it and there is nothing they can do. I asked where it used they said they can't tell me so I lost the whole R600.. Ackermans please do something

0
Replies (3)
Ackermans
Ackermans's reply25 Jun 2021, 13:23
Official
Good day Mpho,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
GM
Gift M's update29 Jun 2021, 11:03
Reviewer Update
Ackermans

I'm still waiting for your feedback I haven't received any call from you guys.
Ackermans
Ackermans's reply01 Jul 2021, 10:24
Official
 Good day Mpho, 

We can confirm that the Divisional Sales Manager has been in contact with you and  the relevant feedback has been given to you. Thank you once again for bringing this to our attention. 
 Kind regards, Ackermans Customer Service