1 reviews | Active since Mar 2018
Furious Customer????
I purchased a premio Axebcellphone at Ackermans East London Terminus & Caxton strt on the 22 February 2019. The phone screenbcolour changed on the 19 March, not even a month after purchasing. Screen colour was odd and very dark. Eventually i got chance to go in store and book for repairs 3 May. I called the store today to find out whats happening with my phone and how much longer it would take cz originally i was told 2-3 weeks when i booked it. The lady i spoke to now said they only going to give it to technicians tomorrow and i will receive it next week or the week after next!!! Its already been 2 weeks!!! This is ridiculous. I want my money back cos when i bought the phone they did not explain that repairs take 4weeks!!!!!! So Ridiculous. Will not support ackermans ever again
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
