1 reviews | Active since Sept 2017
********** purchases not addressed
I live in Cape Town. Over the period 9 to 10 August 2017 items to the value of R4,618.97 were charged to my account in Gauteng. My store card is still in my possession and has not been lost, nor have I left Cape Town.
After several call and email attempts to the accounts department and the store, to date nobody has shown any interest in assisting me with the matter. The account has since been frozen.
Please could someone contact me to resolve this?!
Good day Patricia,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Patricia,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Patricia,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Patricia,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Patricia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Patricia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
