SR
Shila R
1 reviews | Active since Sept 2019
17 Sept 2019, 07:55
***** ***** *****
The consultants that decided to open a funeral policy for me without my consent. I have written to ackermans twice with no response.
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Replies (3)
Ackermans's replyOfficial
17 Sept 2019, 08:22Good day Shila,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on.
Kind regards, Ackermans Customer Service
Ackermans's reply17 Sept 2019, 08:22
Official
Good day Shila,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on.
Kind regards, Ackermans Customer Service
SR
Shila R's updateReviewer Update
17 Sept 2019, 08:26***
SR
Shila R's update17 Sept 2019, 08:26
Reviewer Update
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Ackermans's replyOfficial
23 Sept 2019, 16:13Good day Shila,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply23 Sept 2019, 16:13
Official
Good day Shila,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service