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I opened an account with Ackerman’s last year and the agent that called me I informed them that I couldn’t talk because I was working and rescheduled for a call back which they didn’t call back at the agreed time after that I was informed that I have an active funeral cover which I didn’t agree to it since I didn’t get a chance to speak to the agent about it I have been paying for this cover since last year I don’t have documents I don’t even know how much I’m covered for I logged a complain last year but even now no one has ever came back to me I have a son which I’m sure he is not even covered under this policy Ackerman’s you should do something about the ***** that is being committed by your agent pull out all the recording you have that happened between my self and your agents I want those premiums paid back to me and my name is also incorrectly captured as Mamofsamai MOfo instead of Mamotsamai Noto